Design Talk & Talk Creative

application maintenance

Application Maintenance services are one of the most critical procedures to keep the working of your business processes unhindered. Crafttune understands the importance of this process and accordingly provides maintenance services for applications in various platforms and frameworks.

We follow a highly dependable and tested process that has evolved through years of experience and research. We start out with clearly understanding the applications, its functions, and its role in your business operations. We thoroughly understand its features and functions and thereafter start with our operations.

We strictly follow all the standard steps for testing and maintaining troubleshooting, analyzing and assessing your application for enhanced efficiency and performance. We ensure successful and timely support, quick problem solving, thorough tests and reports implemented and documented meticulously while sticking to strict change management policies.
Our maintenance capabilities include:
  • Technical help desk support
  • Root-cause analysis
  • Enhancements, Change Requests management
  • Code review
  • Testing Services
  • Documentation
  • Application Enhancements
  • Service Level Agreements based support services
  • Bug Fixes, Ongoing Maintenance
  • Management of incidents